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FAQ


🎁 Kala Kruti - Frequently Asked Questions

1. What is Kala Kruti?

Kala Kruti is a creative store offering handcrafted art, traditional crafts, and designer products by skilled artisans. We celebrate Indian heritage and handmade excellence.

2. What type of products do you sell?
  • Home décor items
  • Handmade jewelry
  • Paintings and wall art
  • DIY craft kits
  • Festival & cultural decor
  • Personalized gifts
3. Are your products handmade?

Yes! Most of our products are 100% handmade by local artisans. Each piece is unique and full of love.

4. Do you take custom or personalized orders?

Absolutely! We specialize in personalized gifts. From nameplates to custom paintings—just message us with your idea!

5. How can I place an order?

Browse and shop via our website. For custom orders, contact us via WhatsApp, email, or our contact form.

6. What payment methods do you accept?
  • UPI (Google Pay, PhonePe, Paytm)
  • Credit/Debit Cards
  • Net Banking
  • Cash on Delivery (in select areas)
7. Do you ship across India?

Yes, we ship PAN India. Delivery charges and timelines may vary based on your location.

8. How long does delivery take?

Standard delivery is 5–7 business days. Custom items might take longer—we'll keep you posted!

9. Can I return or exchange a product?

We accept returns/exchanges only if the product is damaged on delivery. Notify us within 48 hours with photos.

10. How can I contact Kala Kruti?
11. Do you offer bulk or wholesale discounts?

Yes! We offer bulk deals for weddings, events, corporate gifts. Message us for a custom quote.